Polmuz Warranty

MODEL 1 AND 2 DRUMS

Warranty

All premium Model 1 and 2 drum shells come with a lifetime warranty. If the shell delaminates, separates, warps, or loses its round shape, we will replace it with a new one. The lifetime warranty applies only to the original owner of the drums with proof of purchase.

All shells come with a label signed by the inspecting person, ensuring that there is no doubt about the quality of the shells.

Model 3 and 4 drums

Drum kits Model 3 and 4 come with a full 2-year warranty on all parts, except for the cymbals included with the Model 4 kit, which have a 1-year warranty.

EQUIPMENT

We provide a 2-year warranty on the drum hardware and all stands.

CYMBALS

UNIQUE POLMUZ CYMBALS WARRANTY

Polmuz cymbals come with a unique warranty. Don’t worry if your cymbal cracks! You don’t need to return it to the store immediately. Unlike other manufacturers, Polmuz only requires a photo of the damage. When your cymbal cracks, send a photo of the defect to the store where you bought it, and you can continue playing on the damaged cymbal until a new one is available. Only when the store has a new cymbal for you, will you bring or send the defective one back in exchange for a new one.

The warranty is provided for:

Ride, Hi-Hat – 2 years warranty
Crash, Swish, China – 1 year warranty
Splash – no warranty

POST-WARRANTY DISCOUNT -25% ON THE PURCHASE OF A NEW POLMUZ CYMBAL

If, after the warranty period and no later than 36 months from the date of purchase, a crack appears on the cymbal that meets the criteria for warranty replacement described in the warranty terms, you are entitled to a 25% discount on the purchase of a new Polmuz cymbal. To receive the discount, you must present the proof of purchase along with the warranty card. The discount cannot be combined with current promotions or sales and applies to the retail price.

 CAJONS AND HEADPHONES

Cajons and headphones are covered by a 2-year warranty on all parts.